FAQs

How do I identify my LG Phone model?

To identify your LG Phone model and specifications, follow these steps:

  • Settings: Go to Settings > About Phone to find your model name, storage capacity, and other important details.
  • Retail Packaging: If you still have the original box, the model and specifications are often listed on the box.
  • LG Support: You can visit LG's support website to find your model. For more details, visit: LG Model Finder.
What determines the value of my LG Phone?

The value of your LG Phone is determined by several key factors:

  • Storage Capacity: Higher storage capacities generally lead to a higher value for your device.
  • Condition: Devices in excellent condition—without any scratches, dents, or functional issues—are valued higher.
  • Unlocked or Carrier Locked: Unlocked LG devices typically have a higher resale value compared to those that are carrier-locked.
  • Market Demand: The demand for your model may fluctuate, impacting its resale value.
How do I prepare my LG Phone for sale?

Before shipping your LG Phone, please follow these steps:

  • Back Up Your Data: Ensure all your important data is backed up to LG Cloud, Google Drive, or any external storage device.
  • Sign Out of Your LG Account: Go to "Settings" > [Your Name] > "Sign Out," and unlink your LG account from your device.
  • Factory Reset Your Device: Perform a factory reset to erase all personal data. For detailed instructions,
Why should I choose BuyBackTronics for selling my LG Phone?

There are several great reasons to sell your LG Phone to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your LG device with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your LG device's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have chosen us for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team goes above and beyond, delivering world-class support to ensure your experience is seamless from start to finish.
  • BBB Accredited: We are a BBB-accredited business, ensuring a secure and reliable transaction.
  • Customer Reviews: Our customers love us! Check out our reviews on TrustPilot and Google Reviews.
How does the LG Phone trade-in process work?

The trade-in process for your LG Phone is quick and straightforward:

  • Step 1: Get an Offer – Answer a few questions about your LG device to receive an instant offer.
  • Step 2: Ship It – Accept the offer and ship your LG device to us using a prepaid shipping label.
  • Step 3: Inspection & Payment – After we receive your LG device, we inspect it and, once verified, send your payment. Need your payment faster? Choose Expedited Processing for a quicker inspection and payment.

It’s that simple! For more details, visit our FAQ page.

How can I sell multiple LG Phones in bulk?

Yes, we accept bulk trade-ins for LG Phones! If you have 10 or more LG devices to sell, we offer a streamlined process for bulk trade-ins:

  • Custom Bulk Quotes: Reach out to us for a personalized quote based on the number and condition of your LG devices.
  • Dedicated Support: A dedicated representative will guide you through the entire process.
  • Free Shipping: We provide prepaid shipping labels for bulk trade-ins, making it easy and cost-free to send your LG devices to us.
  • Fast Payments: Once your devices are inspected, we quickly process and send your payment securely.

For more information, visit our Bulk Sell page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.