FAQs

How do I identify my iMac model?

To identify your iMac model:

  • Check the Model Number: The model number is located on the back of your iMac, near the bottom or on the stand. You can also find it by going to "Apple Menu" > "About This Mac" and looking under "System Report" for detailed information.
  • Visit Apple’s Model Identification Page: For more detailed steps on identifying your iMac model, visit Apple’s guide: Apple Model Identification Page.
  • Retail Box: If you still have the original packaging, you can also check the model number printed on the box for easy reference.
How is the price determined for my iMac?

The price for your iMac is determined by several factors:

  • Model and Specifications: The specific model of your iMac, including the screen size, processor type, RAM, and storage capacity, plays a big role in its value.
  • Condition: The physical condition of your iMac is important. Any screen or body damage will lower its value, while a well-maintained iMac will fetch a higher price.
  • Accessories: Including original accessories such as the keyboard, mouse, and retail packaging can increase the value of your iMac.
How should I prepare my iMac for shipping?

Before shipping your iMac, follow these steps to ensure safe delivery:

  • Backup Your Data: Use iCloud or another secure method to back up all your important data and files.
  • Disable Find My: Turn off "Find My Mac" by going to "System Preferences" > "Apple ID" > "iCloud" and uncheck "Find My Mac" to remove your device from your Apple account.
  • Sign Out of iCloud: Go to "System Preferences" > "Apple ID" > "Overview" and click "Sign Out" to unlink your iMac from your Apple ID.
  • Power Off and Clean: Turn off your iMac and clean it thoroughly to ensure it arrives in the best condition.
  • Packaging: Ensure that the iMac is securely wrapped in protective materials such as bubble wrap or foam padding. Place it inside a sturdy box to prevent any damage during transit.
  • Shipping: We offer free shipping and a pre-paid shipping label will be provided.
More details on how to ship my iMac safely?

To ensure your iMac arrives safely, follow these detailed packing instructions:

  • Use the Original Packaging (if available): The best way to pack your iMac is to use the original packaging that came with it. The retail box is designed specifically to protect your device during shipping. If you still have it, be sure to use the foam inserts and padding that came with the box.
  • If You Don't Have the Original Packaging: If the original box is unavailable, use a sturdy, appropriately sized box. Here's how to pack your iMac securely:
    • Wrap the iMac: Wrap your iMac in a layer of bubble wrap, ensuring that all corners and edges are well-protected. Make sure the screen is fully covered.
    • Protect the Corners and Edges: Use extra padding for the corners and edges. This area is the most vulnerable during shipping. You can use foam corner protectors or additional bubble wrap.
    • Use a Sturdy Box: Place the wrapped iMac in a box that allows at least 3-4 inches of clearance on all sides. Fill any empty space with packing peanuts or foam to keep the device secure and prevent movement during transit.
    • Seal the Box Securely: Use strong packing tape to seal the box. Ensure all seams are taped down and the box is reinforced for extra security.
  • Label the Box: Clearly mark the box as "Fragile" to ensure it is handled with care during transit.
  • Consider Shipping Insurance: If you're concerned about potential damage during delivery, we recommend purchasing shipping insurance for peace of mind.
Why should I sell my iMac to BuyBackTronics?

There are several great reasons to sell your iMac to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your iMac with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your iMac's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have trusted us with their devices for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team is known for delivering world-class support, ensuring a smooth and seamless experience from start to finish.
  • BBB Accredited: We are a BBB-accredited business, ensuring a secure and reliable transaction.

Choose BuyBackTronics for a simple, fast, and secure way to sell your iMac!

See our reviews on TrustPilot and Google Reviews.

How does the trade-in process work for my iMac?

The trade-in process for your iMac is simple and straightforward:

  • Step 1: Get an Offer – Answer a few simple questions about your iMac to receive an instant offer.
  • Step 2: Ship It – Accept the offer and send your iMac to us using the prepaid shipping label we provide.
  • Step 3: Inspection & Payment – Once we receive and inspect your iMac, we verify its condition and send you payment. If you need a faster inspection, choose Expedited Processing for a quicker review.

It’s that easy! For more details, visit our FAQ page.

Do you accept bulk trade-ins for iMac?

Yes, we accept bulk trade-ins for iMac! If you have 20 or more iMac units to sell, we offer a simple and streamlined bulk trade-in process:

  • Custom Bulk Quotes: Contact us for a personalized quote based on the number and condition of the iMac units you wish to sell.
  • Dedicated Support: A dedicated representative will assist you through the entire bulk trade-in process to ensure a smooth experience.
  • Free Shipping for Bulk Trade-ins: We provide free prepaid shipping labels for bulk shipments, so sending multiple iMac units is easy and cost-free.
  • Fast Payments: Once your iMac units are inspected, we issue payments quickly and securely.

For more information, visit our Bulk Sell page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.