FAQs

How do I identify my HP ZBook model and specs?

To identify your HP ZBook model and specifications, follow these steps:

  • Settings: Go to Settings > System > About to view your model number, processor, storage, and other details.
  • Retail Packaging: If you still have the original box, the model and specifications are typically listed on the packaging.
  • Product Label: The model number and serial number can be found on the bottom of the device or in the battery compartment.
What affects the resale value of my HP ZBook?

The resale value of your HP ZBook depends on several factors:

  • Condition: A well-maintained device with minimal wear and tear will fetch a higher price.
  • Age: Newer models, especially those with upgraded features and components, typically have a higher resale value.
  • Storage and RAM: Devices with larger SSD storage and more RAM are more valuable.
  • Accessories: Including accessories like the power adapter and original packaging can improve the value of your offer.
How do I prepare my HP ZBook for sale?

To prepare your HP ZBook for sale, follow these steps:

  • Back up your data: Ensure all important files are backed up to an external drive or cloud service before selling.
  • Factory Reset: Perform a factory reset to erase all personal information. You can do this via Settings > Update & Security > Recovery.
  • Sign Out: Sign out of all accounts and services, such as your Microsoft account.
  • Power Off: Turn off the device before shipping.

After completing these steps, we will provide a free shipping label to send your ZBook to us.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.