FAQs

How do I identify my HP ProBook model and specifications?

To identify your HP ProBook model and specifications, follow these steps:

  • Settings: Go to Settings > System > About to view the model, processor, memory, and storage information.
  • Retail Packaging: If you have the original box, the model and specifications should be listed on the packaging.
  • Product Label: The model number and serial number are typically located on the label on the bottom of the device or inside the battery compartment.
What affects the resale value of my HP ProBook?

The resale value of your HP ProBook depends on several factors:

  • Condition: Devices in excellent condition with minimal wear and tear will receive higher offers.
  • Age: Newer models generally offer a higher resale value compared to older ones.
  • Specifications: Devices with better processors, larger storage, and more memory typically fetch higher prices.
  • Accessories: Including the original charger, docking station, and packaging can increase your offer.
How do I prepare my HP ProBook for sale?

To prepare your HP ProBook for sale, follow these steps:

  • Back up your data: Make sure to back up important files to an external drive or cloud service.
  • Factory Reset: Perform a factory reset to erase all personal information by going to Settings > Update & Security > Recovery.
  • Sign Out: Log out of all accounts and services and ensure the device is unlinked from your accounts.
  • Power Off: Power off the device before shipping it.

Once ready, we will provide a free shipping label for your HP ProBook.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.