To prepare your HP Pavilion for sale, follow these steps:
- Back up your data: Make sure all your personal files are backed up to the cloud or an external storage device.
- Factory Reset: Perform a factory reset to remove all your personal data. You can do this via Settings > Update & Security > Recovery and selecting Reset this PC.
- Sign Out: Log out of any accounts (e.g., Microsoft, Google) and unlink the device from your accounts.
- Power Off: Make sure your HP Pavilion is powered off before shipping.
Once you've completed these steps, we’ll provide you with a free shipping label to send your device to us.