To prepare your HP EliteBook for sale, follow these steps:
- Back up your data: Make sure to back up all your personal data to the cloud or an external storage device.
- Factory Reset: Perform a factory reset to erase all your personal information. Go to Settings > Update & Security > Recovery and select Reset this PC.
- Sign Out: Log out of all accounts and unlink the device from any services like Microsoft or other accounts.
- Power Off: Turn off the device before preparing it for shipment.
Once completed, we will send you a free shipping label to return the device to us.