FAQs

How do I identify my GoPro model?

To identify your GoPro model, follow these steps:

  • Check the Model and Serial Number: The model and serial number are usually located on the bottom of the camera or inside the battery compartment. You can also find helpful instructions from GoPro on identifying your model.
  • Use GoPro’s Identification Guide: Visit GoPro’s support page for detailed guidance on identifying your GoPro model: here.
How is the price determined for my GoPro product?

The price for your GoPro product is determined by several factors:

  • Model and Age: Newer, higher-end models typically fetch a higher price, while older or discontinued models may be valued lower.
  • Condition: Products in excellent condition with minimal wear will get a higher price. Any visible damage or excessive wear will lower the value.
  • Included Accessories: The inclusion of original accessories such as mounts, cases, or extra batteries can increase the value of your GoPro product.
  • Market Demand: The demand for specific GoPro models can also influence the offer price. Popular models with high demand can command a higher price.

To explore GoPro’s latest products and models, visit their camera shop: here.

How should I prepare my GoPro for shipping?

Once you've accepted our offer for your GoPro product, here's how to prepare it for shipping:

  • Back Up Your Data: Ensure any photos or videos on the GoPro are backed up to your computer or cloud storage before shipping.
  • Remove Any Personal Data: If applicable, perform a factory reset to ensure your personal data is erased from the device.
  • Clean the Product: Clean your GoPro to remove any dust, dirt, or smudges to ensure it looks its best when shipped.
  • Include Accessories: Include the original accessories such as the battery, charger, and mounts if you have them. This can help you get the best value.
  • Secure Packaging: Make sure your GoPro is securely packaged to prevent damage during shipping. We offer free shipping, and you can choose to purchase a shipping kit at checkout to ensure safe delivery.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.