FAQs

How do I identify my Galaxy Z Series model?

To identify your Galaxy Z Series model and specifications, follow these steps:

  • Settings: Go to Settings > About Phone to find your model name, storage capacity, and other important details.
  • Retail Packaging: If you still have the original box, the model and specifications are often listed on the box.
  • Samsung Support: You can visit Samsung's support website and enter your device's details to confirm its model and specifications.
What determines the value of my Galaxy Z Series device?

The value of your Galaxy Z Series is determined by several key factors:

  • Storage Capacity: Higher storage capacities generally lead to a higher value for your device.
  • Condition: Devices in excellent condition—without any scratches, dents, or functional issues—are valued higher.
  • Unlocked or Carrier Locked: Unlocked Galaxy Z devices typically have a higher resale value compared to those that are carrier-locked.
  • Market Demand: The demand for your model may fluctuate, impacting its resale value.
How do I prepare my Galaxy Z Series device for sale?

Before shipping your Galaxy Z Series device, please follow these steps:

  • Back Up Your Data: Ensure all your important data is backed up to Samsung Cloud, Google Drive, or any external storage device.
  • Sign Out of Your Samsung Account: Go to "Settings" > [Your Name] > "Sign Out," and unlink your Samsung account from your device.
  • Factory Reset Your Device: Perform a factory reset to erase all personal data. For detailed instructions, refer to this guide: How to Reset Your Samsung Device.
  • Power Off and Pack Securely: Power off your device, remove any SIM card, and pack it securely using bubble wrap in a sturdy box to protect it during shipping.
  • Shipping: We offer free shipping, and you can request a shipping kit at checkout for a small fee. The shipping label will be provided at no cost to you.
Why should I choose BuyBackTronics for selling my Galaxy Z Series?

There are several great reasons to sell your Galaxy Z Series device to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your Galaxy Z device with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your Galaxy Z device's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have chosen us for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team goes above and beyond, delivering world-class support to ensure your experience is seamless from start to finish.
  • BBB Accredited: We are a BBB-accredited business, ensuring a secure and reliable transaction.

Choose BuyBackTronics for a simple, fast, and secure way to sell your Galaxy Z Series device!

See our reviews on TrustPilot and Google Reviews.

How does the Galaxy Z Series trade-in process work?

The trade-in process for your Galaxy Z Series device is quick and straightforward:

  • Step 1: Get an Offer – Answer a few questions about your Galaxy Z device to receive an instant offer.
  • Step 2: Ship It – Accept the offer and ship your Galaxy Z device to us using a prepaid shipping label.
  • Step 3: Inspection & Payment – After we receive your Galaxy Z device, we inspect it and, once verified, send your payment. Need your payment faster? Choose Expedited Processing for a quicker inspection and payment.

It’s that simple! For more details, visit our FAQ page.

How can I sell multiple Galaxy Z Series devices in bulk?

Yes, we accept bulk trade-ins for Galaxy Z Series devices! If you have 10 or more Galaxy Z devices to sell, we offer a streamlined process for bulk trade-ins:

  • Custom Bulk Quotes: Reach out to us for a personalized quote based on the number and condition of your Galaxy Z devices.
  • Dedicated Support: A dedicated representative will guide you through the entire process.
  • Free Shipping: We provide prepaid shipping labels for bulk trade-ins, making it easy and cost-free to send your Galaxy Z devices to us.
  • Fast Payments: Once your devices are inspected, we quickly process and send your payment securely.

For more information, visit our Bulk Sell page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.