FAQs

How do I identify my Z Fold model and specifications?

To identify your Z Fold model and specifications, follow these steps:

  • Settings: Go to Settings > About Phone to find the model name, storage capacity, and other key specifications.
  • Retail Packaging: If you still have the original packaging, the model and specifications are often printed on the box.
  • Samsung Support: Visit Samsung’s support website and enter your phone’s details to view your device’s specifications and support options.
What affects the resale value of my Z Fold device?

The resale value of your Z Fold device depends on a few key factors:

  • Condition: Devices in excellent condition, without significant damage or wear, will have a higher resale value.
  • Age: Newer models or those with upgraded features (such as improved screens or cameras) will tend to have a better value.
  • Storage Capacity: Larger storage options generally result in a higher resale value.
  • Accessories: Including the original accessories (Retail Box, charger, cable, etc.) and packaging can positively impact the offer.
How do I prepare my Z Fold device for sale?

To prepare your Z Fold device for sale, follow these steps:

  • Back up your data: Ensure all important data is backed up to Samsung Cloud, Google Drive, or an external storage device.
  • Factory reset: Perform a factory reset to erase all personal data from the device. Go to Settings > General Management > Reset.
  • Remove your Samsung account: Log out of your Samsung account and unlink your device from any associated accounts.
  • Power off: Turn off your device before shipping to prevent accidental power-on during transit.

Once you’ve completed these steps, we’ll provide a free shipping label for your device.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.