FAQs

How do I identify my S Series model and specs?

To identify your S Series model and specifications, follow these steps:

  • Settings: Go to Settings > About Phone to find your model name, storage capacity, and other important details.
  • Retail Packaging: If you still have the original box, the model and specifications are often listed on the box.
  • Samsung Support: You can visit Samsung's support website and enter your device's details to confirm its model and specifications.
What affects the resale value of my S Series device?

The resale value of your S Series device depends on the following factors:

  • Condition: Devices in excellent working condition with minimal wear and tear will have a higher resale value.
  • Age: Newer models or those with upgraded features (such as better displays or improved cameras) tend to have a higher value.
  • Storage Capacity: Devices with higher storage options usually command a better resale price.
  • Accessories: Including the original accessories (Retail Box, charger, cable, etc.) and packaging can also help increase the value.
How do I prepare my S Series device for sale?

To prepare your S Series device for sale, follow these steps:

  • Back up your data: Ensure all your important data is backed up to Samsung Cloud, Google Drive, or any external storage device.
  • Factory reset: Perform a factory reset to remove all personal data. Go to Settings > General Management > Reset.
  • Remove your Samsung account: Log out of your Samsung account and unlink your device from any associated accounts.
  • Power off: Turn off your device before shipping to prevent accidental activation during transit.

After completing these steps, we will provide a free shipping label for your device.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.