FAQs

How do I identify my Cell phone Model?

To identify your Android phone model:

  • Check in Settings: Go to Settings > About phone > Model number to find your phone's model number.
  • Use the Serial Number: You can also identify your model by checking the serial number on your device or packaging. For more details, refer to this guide.
What factors affect the value of my Cell Phone?

The value of your Android phone depends on several factors:

  • Phone Model & Condition: Newer models and phones in better condition generally have a higher value.
  • Storage Capacity: Phones with more storage space tend to hold more value.
  • Accessories: Having the original box, charger, and accessories may increase the resale value.
  • Market Demand: The phone’s market value may fluctuate based on current trends and demand.
How do I prepare my Cell Phone for shipping?

To prepare your Android phone for shipping:

  • Back up Your Data: Make sure all your important data is backed up to Google Drive or your computer.
  • Factory Reset: Perform a factory reset to erase all personal information from your device.
  • Remove SIM & Memory Cards: Take out any SIM and microSD cards from your phone.
  • Package Securely: Wrap the phone in bubble wrap, and place it in a sturdy box with enough padding to prevent damage during transit.
  • Seal the Box: Use strong tape to securely seal the box for shipping.

We provide free shipping labels, and shipping kits are available at checkout for a fee.

Why should I sell my cell phone to BuyBackTronics?

There are several great reasons to sell your cell phone to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your cell phone with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your cell phone's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have chosen us for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team goes above and beyond, delivering world-class support to ensure your experience is seamless from start to finish.
  • BBB Accredited: We are a BBB-accredited business, ensuring a secure and reliable transaction.

Choose BuyBackTronics for a simple, fast, and secure way to sell your cell phone!

See our reviews on TrustPilot and Google Reviews.

How does the Cell Phone trade-in process work?

The trade-in process for your cell phone is fast and easy:

  • Step 1: Get an Offer – Answer a few simple questions about your cell phone to receive an instant offer.
  • Step 2: Ship It – Accept the offer and ship your cell phone to us using a prepaid shipping label.
  • Step 3: Inspection & Payment – Once we receive and inspect your device, we’ll verify its condition and send your payment. Choose Expedited Processing if you need a faster inspection.

It’s that easy! For more details, visit our FAQ page.

How can I sell multiple cell phones in bulk?

Yes, we accept bulk trade-ins for cell phones! If you have 20 or more devices to sell, we offer a streamlined process for bulk trade-ins:

  • Custom Bulk Quotes: Contact us for a personalized quote based on the number and condition of your cell phones.
  • Dedicated Support: A dedicated representative will guide you through the entire bulk trade-in process.
  • Free Shipping: We offer free prepaid shipping labels for bulk trade-ins, making it cost-effective to send us multiple devices.
  • Fast Payments: After inspection, we issue payments quickly and securely for bulk shipments.

For more details, visit our Bulk Sell page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.