FAQs

How do I identify my Canon camera model?

To identify your Canon camera model and its specifications, follow these steps:

  • Check the Model and Serial Number: The model and serial number are typically located on a label on the body of your Canon camera, often near the bottom or inside the battery compartment.
  • Use Canon’s Identification Guide: Canon provides an online tool to help you locate the model and serial number. Visit Canon’s identification guide for detailed instructions.
How is the price for my Canon camera determined?

The price we offer for your Canon camera is determined by several factors:

  • Model and Age: Newer or high-end models typically receive a higher offer, while older or entry-level models may have a lower value.
  • Condition: Cameras in excellent working condition with minimal signs of wear generally receive a higher price.
  • Specifications and Features: The specifications of your Canon camera, such as resolution, sensor type, and included accessories, affect its price.
  • Market Demand: Demand for specific Canon models can influence its price at the time of evaluation.

To learn more about Canon cameras, visit Canon's camera page.

How do I prepare my Canon camera for shipping?

Once you’ve accepted our offer for your Canon camera, follow these steps to prepare it for shipping:

  • Back Up Your Data: If your Canon camera has stored media (photos or videos), be sure to back it up before shipping the device.
  • Factory Reset: Perform a factory reset to erase any personal information and return the camera to its default settings.
  • Include Accessories: If you have the original battery, charger, lens, or other accessories, please include them to increase the value of your camera.
  • Secure Packaging: Ensure your Canon camera is securely packaged to avoid any damage during transit. We offer free shipping for your convenience. You can also opt for a shipping kit at checkout for a small fee to ensure safe delivery.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.