FAQs

How do I identify my ZenBook Laptop model?

To identify your ZenBook laptop model and its specifications, follow these steps:

  • Check the Model and Serial Number: The model number and serial number are usually located on a sticker on the bottom of your laptop. This will help you identify the exact model and configuration.
  • Find Model Information on Your Laptop: You can also find your ZenBook laptop model directly on your computer:
    1. Click the Start Menu, type “System Information” in the search bar, and press Enter.
    2. In the “System Information” window, look for the line labeled System Model. This will display your exact model.
  • Use ASUS’s Support Page: For more help identifying your laptop, visit ASUS’s identification guide.
How is my ZenBook Laptop price determined?

The price we offer for your ZenBook laptop is determined by several factors:

  • Model and Age: Newer models or those with higher specifications generally receive higher offers, while older models are priced lower.
  • Condition: Laptops in excellent condition with minimal wear or damage will be valued higher.
  • Specifications: The processor, RAM, storage, and graphics card directly affect the value. High-end configurations typically receive better offers.
  • Market Demand: The demand for your specific model in the market can influence its price at the time of evaluation.

To learn more about ZenBook laptops and their specifications, visit ASUS’s Laptops for Home page.

How do I prepare my ZenBook Laptop for shipping?

Once you’ve accepted our offer for your ZenBook laptop, follow these steps to prepare it for shipping:

  • Back Up Your Data: Make sure all your important files are backed up to an external drive or cloud storage before shipping.
  • Factory Reset: Perform a factory reset to erase all personal data and restore the laptop to its original settings.
  • Include Accessories: Include the original charger, accessories, and packaging if available. This can help increase the value of your laptop.
  • Secure Packaging: Package the laptop securely to prevent damage during shipping. We offer free shipping, so you can send it to us at no additional cost. If you prefer, we can provide a shipping kit for a small fee at checkout.
Why should I sell my ZenBook Laptop to BuyBackTronics?

There are several great reasons to sell your ZenBook Laptop to BuyBackTronics:

  • Fast & Easy Process: Get an instant offer, ship your ZenBook Laptop with free prepaid shipping, and receive your payment quickly.
  • Competitive Offers: We offer competitive, market-driven pricing based on your ZenBook Laptop's condition, model, and current demand.
  • Free Shipping: We provide a free prepaid shipping label, making the process easy and cost-free for you.
  • Trusted by Hundreds of Thousands: Join the hundreds of thousands of satisfied customers who have chosen us for fast, reliable, and hassle-free transactions.
  • Best-in-Industry Customer Service: Our team goes above and beyond, delivering world-class support to ensure your experience is seamless from start to finish.
  • BBB Accredited: We are a BBB-accredited business, ensuring a secure and reliable transaction.

Choose BuyBackTronics for a simple, fast, and secure way to sell your ZenBook Laptop!

See our reviews on TrustPilot and Google Reviews.

How does the trade-in process work for my ZenBook Laptop?

The trade-in process for your ZenBook Laptop is simple and straightforward:

  • Step 1: Get an Offer – Answer a few quick questions about your ZenBook Laptop to receive an instant offer.
  • Step 2: Ship It – Accept the offer and ship your ZenBook Laptop to us using a prepaid shipping label.
  • Step 3: Inspection & Payment – Once we receive and inspect your ZenBook Laptop, we’ll verify its condition and send you payment. If you need a quicker inspection, choose Expedited Processing for faster review.

It’s that easy! For more details, visit our FAQ page.

Do you accept bulk trade-ins for ZenBook Laptops?

Yes, we accept bulk trade-ins for ZenBook Laptops! If you have 10 or more ZenBook Laptops to sell, we offer a streamlined process for bulk trade-ins:

  • Custom Bulk Quotes: Reach out to us for a personalized quote based on the number and condition of your ZenBook Laptops.
  • Dedicated Support: A dedicated representative will assist you throughout the entire bulk trade-in process.
  • Free Shipping: We provide free prepaid shipping labels for bulk trade-ins, making it easy and cost-free for you.
  • Fast Payments: After inspecting your ZenBook Laptops, we issue secure and fast payments.

For more details, visit our Bulk Sell page.

Why Us?

QUICK PAYMENTS Get paid within one business day via PayPal, eCheck or have a check mailed to you. Your choice.
HIGHER OFFERS We strive to have the highest offers on the market so our customer's products have value.
FREE SHIPPING We cover all shipping costs associated with trade-ins to further our streamlined service.
BETTER SERVICE Between our trade-in process and our customer service, we always put the customer first.